Store Policy
- All products sold by DomiWorks Engineering AB is strictly made for off-road usage. Non of our products fulfill any road legal activities.
- All products sold by DomiWorks Engineering AB are sold as is, without any kind of warranty, unless otherwise stated in the product description. If any issues should occur with the products, DomiWorks Engineering AB should be contacted directly for consultation and evaluation and sort out the issues with the customer. DomiWorks Enginnering AB are not responsible for any type of damage or loss, caused by any of the products.
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Online Purchases. To purchase Products through the Website, you must provide valid payment and billing information. Such information will be collected by DomiWorks Engineering AB. Your information will be collected and used in accordance with our Privacy Policy Terms. When you purchase Products through the Website, prices will be made clear during the order process. You agree to pay the price that is stated at the time of your order, as well as any applicable taxes. You also agree to have your payment card billed for the total amount displayed at check out. By purchasing Products through the Website, you represent and warrant to DomiWorks Engineering AB that you can enter into a contract under applicable law.
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Inventory. Our website currently does not support live inventory tracking; therefore, if you need specific Products for definitive dates, please contact us to verify the availability of the Products you wish to purchase. All expressed or urgent orders should be made directly with our sales team by email to ensure no delays in processing and shipping of your order. Please note, we will not cover the cost of express or expedited shipping to meet your deadlines, all costs associated with express or expedited shipping are subjected to the customer.
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Shipping. We ship to anywhere in the world. We ship ONLY to “verified” billing addresses on file with your credit card/banking institution(s). Most orders are processed within twenty-four (48) hours, except for weekends and holidays. Most orders are shipped within forty-eight (48) to seventy-two (72) hours, unless the Products are Special Order or on back order. If the Products is/are Special Order or on back order, you will be notified via at the time of purcase. The Products will be shipped as soon as possible. Please contact us at sales@domi-works.com for shipping quotes prior to ordering. If you have not received confirmation of your order within seven (7) business days, please contact us at sales@domi-works.com for your order status.
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Return Policy. ALL SALES ARE FINAL. We do not accept returns or exchanges unless the Products you purchased is/are defective, as determined in our sole and absolute discretion. Any returns accepted by us are subject to a minimum of twenty-five percent (25%) restocking fee. The restocking fee is to cover expenses we do on our side (purchasing material, manufacturing, time invested) to fulfill your order. Shipping costs are non refundable and all return shipping costs are the responsibility of the buyer. Any returns accepted by us must be within thirty (30) days of the date of purchase, be unused, and be in an unopened new box. . All returns are subject to inspection. Any Products, in our sole and absolute discretion, that shows evidence of use, installation, improper handling, improper packaging, or improper shipping will not be considered for exchange, refund, and may void its warranty.
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NOTWITHSTANDING THE FOREGOING, WE WILL NOT CANCEL OR ACCEPT RETURNS, REFUNDS, OR EXCHANGE “SPECIAL ORDER PRODUCTS". Special Order Products refer to any Products that is/are not in stock by DomiWorks Engineering AB or customized requests by the customer.